Review about Stonemakers Hardscape from Pensacola, Florida
Update by user Jul 12, 2015
We have been told that the contractor will not finish the job. Don't use this company.
Original review posted by user Jul 05, 2015
Ok, i'm a customer whose still waiting for a job to be completed.The past month and a half has been disappointing, prompting me to check reviews and see if anyone else has had similar issues.
The first review i saw, which wasn't very good, made me think "ut oh", but the response from the company representative (speking of a bogus blog and cheap shots) caused me more concern than the complaint. I would have thought there would have been a more professional reply from a professional business. I'm hoping that response was from a worker and not the management. Anyway, in March we contracted with a representative of this company in Northern Florida.
Started well, but a little more than a month ago the work stopped. We've paid $12k in advance and the project has only reached the point where ground preparation is nearly complete and forms should start going up. I'd estimate the cost from start to where we are now as no more than a couple thousand dollars, but the company already has $12 thousand of our payments. We've been given several dates when work would be done, but haven't had anyone show up for over a month.
Getting ready to give up on the local representative and contact the main office, then start looking at legal remedies. Sadly, several neighbor's have seen our plans and have plans to have similar work done at their places.
I believe the company stands to lose on potential projects in my neighborhood if this continues to go south.Tom G.
Reason of review: Bad quality.